3 reasons having business it support

3 Reasons Having Business IT Support Is Important To Your Bottom Line

Are you equipped to keep up with today’s technology? With new and improved technology popping up faster than ever, businesses need to be ready. That’s where top-notch business IT support comes in. Unfortunately, small- to medium-sized businesses tend to overlook this important piece of the puzzle, mostly due to cost. However, if your company hopes to compete, you need to make sure your business IT support is second to none. This effort will support and maintain your business success and help you grow your business and improve your service to your customers.

Professional business IT support providers manage everything that keeps a company operational, like networks, user access and support, and all of those new devices. Businesses need their technology up to date and working across all departments.

Business IT support covers many services, including:

  • Systems Operations
  • Data Backup and Recovery
  • Network Monitoring and Security
  • User Authentication
  • Data Storage
  • Proactive Monitoring
  • Help Desk Services

Not only does business IT support help maintain your operations and keep things running smoothly, but it also adds to your bottom line. While you may think having an outside IT support provider saps company earnings, you’re likely going to save money in the long run. Here are three key reasons why businesses need IT support:

1. Business IT support reduces payroll
Hiring, training, managing, and keeping even one IT person on staff costs your business a lot of money. Think about the cost of benefits, sick time, training, vacations, and more. Outsourcing business IT support will save your company exponentially, while at the same time, allowing a team of seasoned IT professionals to assist you and your users. Think about it, if you were to create your own IT department, who would feel the increased spend the most? That cost would be passed along to your customers. Top-notch business IT support companies offer qualified professionals while keeping prices competitive and manageable.

2. Business IT support increases productivity
Did you know that a single hour of downtime can cost the average business $100,000? By hiring a business IT support provider, you’re getting a team that can meet any challenge. These companies can predict, prevent, and respond quickly to issues or problems your team might face. They will also limit data loss risks by providing the latest in malware protection, robust data storage, event-monitoring software, and firewalls. That way, your company can focus on its core competencies and strengths, rather than on IT issues. Furthermore, you’ll have the latest technology at your fingertips, helping you to increase efficiency and productivity overall.

3. Reduces hardware and software costs
As previously mentioned, you’ll enjoy huge cost savings when hiring an outside business IT support provider. A managed IT services company will make sure you purchase only the hardware or software you need while making expert recommendations for other services that may come in handy or help improve your business workflows. Expect a business technology blueprint that delivers cost-saving solutions to help save money in the short and long term, as well.

Having business IT support also increases employee morale. Let’s face it, having poor technology to work with leads to unhappy employees. They would rather focus on their jobs than on waiting for software, applications, or system failures to be resolved. Or even worse, trying to fix these issues on their own. Let your employees keep their attention on what they were hired to do by getting the very best in IT support.

Hiring an expert IT support provider means you don’t have to worry about downtime and disruption. Not to mention, your business will have the option to scale up or down, depending on its needs. IT support services promise adaptability and accomodation for their clients.

Free up precious time by including quality IT support services. Your employees can then focus on evolving and growing the company into a successful enterprise. Watch as your business flourishes without the frustrating limitations of inferior IT support.

If you have questions about how to maximize the value of business IT support services for your business, Certus Technologies can help. Call 973-944-5000 for more information.

About The Author

Evan BerkEvan Berk is Managing Partner at Certus Technologies, an IT Managed and Cloud Services firm that specializes in helping clients dramatically improve their business productivity.

Evan is passionate about simplifying and demystifying complex Information Technology systems and believes that the best IT systems should make our lives easier and more productive, both in the workplace and at home. He can be contacted at EBerk@CertusTechnologies.com or at 973-944-5000.

2 replies
  1. Taylor Bishop
    Taylor Bishop says:

    Thanks for explaining why business IT support is important to have. I had no idea that they can ensure that you purchase software you will need. This seems very important to only get the hardware and software you need without spending extra money.

  2. IT Solutions
    IT Solutions says:

    Agreed! In businesses, it is important to have IT support to keeps a company operational and up to date and working across all departments. And some of the IT support covers many services as mentioned above.


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